We’re here to help! If we don’t cover your questions here, please reach out and we’d love to visit with you.
(936)873-2700
Info@rocklakeranch.com
How do I set up a tour?
The easiest way to book a tour is using our tour booking page
Will I need insurance?
Any group over 12 guests will need to show proof of insurance. This is usually done through an event umbrella policy which protects everyone with $1,000,000 in coverage. The cost of this type of policy is usually $150-$200.
Will I need a police officer?
A designated police officer will be needed for any group of 50-199 guests. 2 officers will be needed for groups larger than 200. If a group between 12-50 guests is serving alcohol, they will need a police officer.
Can I bring alcohol to my event?
Groups larger than 12 are free to purchase the beverages of their choice but will need a TABC certified bartender to distribute any alcohol. Bartenders generally cost around $40 per bartender per hour. Whenever alcohol is being served for groups larger than 12, a police officer must also be present.
If I rent the house, can I bring alcohol?
Groups smaller than 12 are permitted to bring and consume alcoholic beverages legally and responsibly on our property.
How many guests can I have if I rent the house
The Blue Heron Lodge comfortably sleeps up to 8 guests in 4 sleeping spaces. We do permit an additional 4 guests for day usage. We can also additional overnight on a case by case basis. Any groups with 12 or more people become an "event" and all event policies and contracts should be expected.
Do you offer event planning services?
Rock Lake Retreats & Events will make sure you have all the tables, chairs and facilities you need for a great event. The decor, entertainment, event coordination and food and beverage will be up to you to decide and coordinate. This gives you a ton of freedom to make things how you want them.
We can provide a team to help with trash for an additional fee.
If hosting a wedding, you will need a wedding coordinator per our contract for the day of your event.
Do you provide any equipment for my event?
We have a good selection of round and square tables, as well as brown and white chairs for up to 250 guests. We do not provide table cloths, sound equipment, decor, lawn games, or any other equipment.
Do you have a preferred vendor list we have to follow?
We do not. We will need enough time to get proof of insurance from all vendors, but you may select your own venders for your event.
Can we cook our own food?
Food safety is important for guest wellness and safety. Groups who cook their own food must follow all food handling protocols outlined by the Food and Drug Administration. We require a designated person with a food handling certificate be present when cooking and serving for groups of 50 or more.
How do I make a reservation?
You will first need to fill out our contract, and then pay a $1000 deposit. Final payment is made 60 days before the scheduled event.
$500 of your initial deposit is considered a "booking fee" and is non-refundable.
$500 of your initial deposit is considered a "Security deposit". This will be refunded after the event if there are no overages or damages.
When/how do I cancel my event?
Outside of 60 days - Guests forfeit the $500 booking deposit but are returned their $500 security deposit. Guests can reschedule within 6 months with no penalty.
Inside of 60 days - Guests forfeit entire deposit and 50% of the final payment. Event can be rescheduled within 6 months, and only forfeit the $500 booking deposit.